Last updated: 2nd December 2025.
Welcome to Cozymori! By accessing or purchasing from our website (“Site”), you agree to the following Terms & Conditions. Please read this agreement carefully before using our services.
1. General Information
This Site is owned and operated by Cozymori (“we”, “our”, “us”).
By using our services, you confirm that:
- You are at least 18 years old or have parental permission
- You agree to comply with all applicable laws and regulations
- You will not misuse or abuse our services
We reserve the right to update or modify these Terms anytime.
2. Products
Cozymori sells products created through Print-on-Demand production or digital downloads.
All product images shown are for display/mockup purposes.
Colors may vary slightly due to monitor settings and production quality differences.
3. Orders & Payments
By placing an order, you confirm that:
- All information you provide is true and correct
- You have legal rights to use the payment method provided
We reserve the right to refuse or cancel any order for reasons including:
- Suspected fraud
- Incorrect pricing or availability errors
- Issues with payment authorization
4. Shipping & Delivery
Delivery times may vary depending on:
- Customer location
- Production speed
- Carrier delays
Once an order is shipped, we are not responsible for:
- Customs delays
- Additional import duties or taxes
- Lost or stolen packages due to incorrect addresses provided by the customer
5. Returns & Refunds
Because our items are made to order:
- We do not accept returns for size issues or change of mind
- Replacements are offered only for:
- Wrong items received
- Damaged or defective products
Issues must be reported within 7 days of delivery with clear photo and video evidence.
Policies for digital products may differ.
6. Intellectual Property
All designs, illustrations, text, and content are the property of Cozymori and protected by copyright laws.
You may not use, reproduce, or redistribute any content without written permission.
7. User Conduct
You agree not to:
- Copy or resell products
- Upload illegal or harmful content through contact forms or accounts
- Attempt to hack, disrupt, or exploit our website or services
8. Third-Party Services
We may use third-party tools (e.g., payment processors, analytics).
These third parties have their own privacy policies and we are not responsible for their practices.
9. Limitation of Liability
We are not liable for:
- Indirect, incidental, or consequential damages
- Delays or failures caused by external factors such as shipping carriers or technical issues
Your use of our site is at your own risk.
10. Changes to Terms
We may update these Terms & Conditions at any time.
The updated version will be posted on this page with a revised date.
Continuing to use our Site indicates your acceptance of the updated Terms.
11. Contact Information
For questions or support, please contact us:
📩 Email: hi@cozymori.com
🌐 Website: cozymori.com